Every one of us has been there; whether as business owners or as individual consumers, we have always been places where we had to hire someone to get a task or a set of tasks done. It could be hiring a photographer for an event or having someone over to fix the sink. The needs are endless, and we can all agree that it can be challenging. It's not an item we can buy off from Amazon and just return it or going to a baker and taste testing cakes before purchasing it. In this article, we will show you how to navigate through this complex hiring process that will save you time and money.
- Ask them to show proof of work or portfolio:
Most independent contractors, unless they are brand new in the industry, will have some sort of portfolio. Most, if not all, creative professionals will always approach clients with a portfolio. Even other professionals such as plumbers are using social media to build a portfolio. Their portfolio may not be as creative as a photographer; however, you can find one or two plumbers with a Facebook page who is posting their on-site work and showing an example of their work.
- Check their review:
Most of professionals now days have some sort of online presence. They may not all have Google business page but would have a Facebook page. These reviews give an insight on their work. If they are brand new in the industry, they might have all 5 stars, but most good and experienced ones may have mixed reviews. Read through these comments and see how they helped us. It is important when reading these reviews, you want to be careful and make sure they are real people and not just fake accounts leaving comments. These reviews will give you a better idea on their work and customer satisfaction.
- Ask for case studies:
This might seem redundant to few, but reviews and proof of work alone might not show you one’s work ethic. If you are working with someone who is an interior designer, ask them to share if they have got any case studies. Most professionals would have a case study ready to go and would be more than happy to share them with you. It will allow you to see how the independent proprietor approaches problem, their reasoning leading to solution. A case study often shows the difference between someone who has all the necessary skills on paper, compared to someone who has on-hand work experience and dealt with tackling tasks.
- Sit down with them:
You get to learn a lot about an individual, is by sitting down with them. It can seem like an interview process, but until you sit down with them or at least talk to them over the phone, you won’t have any idea who they are. People’s body language tells a lot about an individual. You also need to see if you can work with them if it’s a long-term on-site project. No one wants to work with someone who is loud or obnoxious, not punctual or disrespectful to others. By sitting down with them, you get to get a better picture of who they are as individuals.
- Follow direction:
Often freelancers can get stuck within their own creative zone and often miss out on what the client wants. When working with an independent contractor make sure to see if they can follow direction of your vision. Ask them questions and see how they respond. If there is a clash in creativity or conflict in management, it's better to encounter that in the beginning than in the middle of the project.
Experience is vital to the completion of the project and it all depends on what you need. If you are looking for someone to bake a cake for a small occasion and you have a tight budget, you might want to work with someone who is new, but a decent portfolio. However, if you are looking to organize a company event, where you are going to have investors and your managers present, you might want to go out and find someone not only with years of experience but has experience catering for large events. Experience teaches these individuals what to expect for that you haven’t even thought of and experience is something is hard to put a price on.
- Excellent communication skills:
Communication is key. When you are working with an independent contractor see how they communicate with you. Are they being transparent? Are they providing feedback? Are they keeping you up to date with the overall progress? Do they get respond to your voice messages and if so what’s their response time? These are all the questions you need to ask yourself before deciding on working with someone.
- Understanding your need:
This is where good communication skills come in. Different clients have different needs and it can be often difficult for each independent contractor to meet the needs for each perspective clients. Just because they may be the best in their profession, they may not be the best person for the job. Take John Schally for an example. Even though he was the best CEO with a marketing background, he wasn’t necessarily the best CEO for Apple Inc. You need to make sure that the person you hire can understand your need so well, that they will be able to paint the picture that’s in your head.
Price is important to all consumers. Have a price ready based on your research but be prepared to have that changed. When it comes to hiring an independent contractor, it can quickly turn into a bidding war. The best way to go about it is to see what you need. Just like the old saying goes you pay for what you get. If you are trying to get a project completed, you would often have to pay high price to get the right individual. You can often go with someone newer, who has a much lower price range, but that also means they may not be as experienced as others, which may mean they would need more input or direction from you.
- They have got repeat customers:
Having a repeat customer not only shows a loyal customer base, but also tells a lot about their work ethics. We have all been there, where we have worked with one contractor for one project and never worked with them again. It could have been the quality of their work, their behavior or countless of other reasons. A repeat customer base shows not only that customers trust them, but the contractor puts their client first.
- Can they deliver it:
This is one reason most people often shrug before hiring an independent contractor. At the end of the day is the person can do the job or will take my money and run. Even if someone has an amazing clientele, out of the world portfolio, there is no way of knowing if they can deliver your work. It's a trust issue and it makes sense. That's why a lot of companies or individuals would often work with a contractor who expertise in smaller projects. Smaller projects are low risks and if it doesn’t turn out well, you don’t lose much. it gives you an idea on how they communicate, how they deliver, how the tackle a challenge and their work ethic.
- Follow your instinct:
At the end of the day follow your instinct. It's your company or household you are dealing with and no one knows it well then you do. Make the decision that you feel is the best person or persons to do the job.
As you can see choosing the right candidate can never be easy. It is a stressful process, and with anything in life it is a process. However, there is an easier solution to this! Procally is an upcoming digital platform, that connects local professionals to customers. With built-in scheduling, invoicing tools, and professional network you can conduct lead generations while managing your business. Find professionals today and sign up on Procally today at www.procally.com for a limited time free membership.